Privacy Policy
At Helen Marie’s Gourmet Bread, we know that privacy is a major concern of visitors to our web site (“Site”). This policy describes the personal information we collect on our Site, how we use it, and when we share it with third parties. This policy applies only to personal information collected via this Site, and does not apply to personal information collected offline (such as information you may provide over the phone or via fax, or to any other website).
Information We Collect and How We Use It
You do not have to provide any personal information to us in order to use our Site. You control how much or how little personal information you submit to us. You can send us your personal information in a variety of ways. If you communicate with us by email or through an online form on this Site, we will collect your name, email address, and the additional information that you provide. Online forms permit you to, among other things, subscribe to Helen Marie’s Gourmet Bread e-newsletters, provide us feedback, and ask questions. Participating in some online services may require you to register. For example, we ask you to register before accessing our webcasts concerning quarterly earnings. We use this information in the following ways:
- To provide you with the information and/or services that you have requested, such as your request to receive Helen Marie’s Gourmet Bread e-newsletters or to identify a retailer selling Helen Marie’s Gourmet Bread near your home.
- To enhance our customers’ experiences in our retail affiliate stores.
- To measure the effectiveness of our online and offline marketing efforts and to develop products, services, and marketing programs. This analysis may include combining personal data drawn from online and offline sources.
We use third party suppliers and service providers to facilitate our Site and may make personal information available to them to the extent necessary for them to host our Site or to provide other services to Helen Marie’s Gourmet Bread. Whenever we do this, we require that our third party suppliers and service providers agree to maintain the confidentiality of the personal information we provide to them.
We do not sell or rent to third parties any of the personal information that consumers provide to us online, but we may share your information with our affiliates, Helen Marie’s Gourmet Bread, and/or lenders to and/or investors in our company. Primarily, we share information with these third parties only to respond to your specific request or to obtain their advice on how to improve our business. We do not authorize third parties unaffiliated with Helen Marie’s Gourmet Bread to make independent use of your information for their own purposes, such as for direct marketing.
Discount Coupons
This Site may allow you to obtain a digital version of a Helen Marie’s Gourmet Bread Discount Coupon(s), which can be printed from this Site and redeemed at any participating Helen Marie’s Gourmet Bread retail affiliate location in the United States during the dates specified on the particular coupon. To obtain the coupon(s), you must submit your zip code or bakery-cafe location via an online form. This information will only be used to track the number of coupons being downloaded by zip code or bakery-cafe in order to allow Helen Marie’s Gourmet Bread affiliate retailers to adequately plan for coupon redemption. There is no limit to the number of coupons you can obtain from this Site, however applicable terms and conditions appear on the coupon itself.
Press Information
If you are a member of the press, Helen Marie’s Gourmet Bread will collect your name and contact information in order to respond to your inquiry submitted via our Contact Us page. We may store your personal information and inquiries for future reference.
Site Usage Information
Like most web sites, this Site gathers traffic patterns, site usage information and other aggregated data in order to evaluate our visitors’ preferences and the effectiveness of our Site. This aggregate usage data does not identify you individually. We may share anonymous, aggregated statistics about visitors to our Site with others outside our company, or we may allow third-parties to collect aggregate data through our Site. Our Site does not use web beacons.
This Site may use cookies to enhance the browsing and usage experience on our Site. “Cookies” are small files or records that are placed on your computer’s hard drive (by us or a third party provider of ours) to collect information about your activities on our Site. The information captured about your activities on our Site will make it possible for us (i) to speed navigation and provide you with custom tailored content; (ii) to remember information you gave to us so you don’t have to re-enter it each time you visit the Site; (iii) to monitor the effectiveness of certain of our marketing email campaigns; (iv) to monitor total number of visitors, pages viewed, and banners served on our Site, and (v) enforce limitations on downloads described for on-line coupons and other similar offers. If you refuse cookies, your experience on our Site may be affected — for example you may not be able to utilize all of the functions on this Site.
Protecting Our Community
The law requires that we may be required to share your personal information and non-personal information pursuant to judicial or governmental subpoenas, warrants or orders. If we are required to do so, we will, of course, obey the law. In addition, notwithstanding any term to the contrary in this Privacy Policy, we reserve the right to use and disclose your personal and non-personal information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of this Site’s Terms and Conditions statement, or as otherwise required by law.
Children’s Privacy
Helen Marie’s Gourmet Bread recognizes the importance of protecting the privacy of children. We do not knowingly collect any personally identifiable information from children under the age of thirteen years. This Site is directed to adults at least eighteen years old, and when a user discloses personal information on this Site, the user is representing to us that he or she is an adult. If a child has provided this Site with personally identifiable information, we ask that a parent or guardian e-mail us at contact@shophmgb.com, and we will promptly delete the child’s information from our records.
Security of Your Personal Information
Helen Marie’s Gourmet Bread operates secure data networks protected by industry standard firewall and password protected systems, and maintains physical, electronic and procedural safeguards to guard the integrity and privacy of these servers and of your Personal Information. Although we can’t guarantee that there will never be a security problem, we and our agents that have access to your information carefully guard against the loss, misuse or alteration of the information we collect on our Site.
Changes in Our Privacy Policy
We reserve the right to change our Privacy Policy from time to time — for example, by altering our policy on sharing personal information. Be sure to check this page periodically for updates.
Transfer of Assets or Business
In the event of a transfer or sale of some or all of our business or assets, Helen Marie’s Gourmet Bread may disclose your personal information to those involved in such a transfer or sale of business or assets.
Links to Other Sites
Our Site may provide links to web sites not operated by Helen Marie’s Gourmet Bread. Helen Marie’s Gourmet Bread assumes no responsibility for the privacy practices of these third-party sites. We encourage you to be aware of this when you leave our Site, and we recommend that you review the privacy policies of every web site that collects personally identifiable information from you. This Privacy Policy applies only to this Site.
Although we endeavor to open a new browser window when you click on a link to a third party site, Helen Marie’s Gourmet Bread does not guarantee that you will receive this alert when you leave our Site. It is your responsibility to determine when you have left this Site.
Governing Law
The Helen Marie’s Gourmet Bread company controls and operates this Site in the United States of America. Our online privacy practices are governed by the laws of the United States and the State of Texas, which may differ from privacy laws in your state or home country. By submitting your personal information to this Site, you consent to the transfer of your personal information to any country and its use and disclosure in accordance with U.S. federal and California law and with this Privacy Policy.
Language
This English-language Privacy Policy is Helen Marie’s Gourmet Bread’s official statement of its online privacy practices. In case of any inconsistency between this English-language Privacy Policy and its translation into another language, this English-language document controls.
For More Information
If you have any questions regarding our Privacy Policy, please contact us by sending an email to contact@shophmgb.com or in writing to us at PO Box 1838, Fontana, CA 92334.